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      Dealer eProcess

      Azienda coinvolta

      Recensioni su Dealer eProcess

      Sinking Ship - Recensione dipendente - Digital Marketing Specialist presso Dealer eProcess

      1,0
      30 gen 2020
      Digital marketing specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The office is clean. They are expanding and they have food available to buy.

      Svantaggi

      There is a lot wrong with this company. The first thing is they are not transparent at all. They have hidden things from their employees and blatantly lied about prior managers and reasons they left. Favoritism is key to success in the company. They don't keep up with their word in regards to changes needed to be made. When we had meetings about how to improve the department we were not listened to. The director was never there nor in their office and when they were the door is locked and closed for long periods of time. The director also leads with emotions and not with logic. If she feels threatened by you she will put a target on your back. She also has inappropriate conversations with people plus uncomfortable interactions with some of the males on the team. She says we could come to her with our problems yet she is never available. Plus when we did bring up problems we are given attitude from both the director and manager. They get threatened when other people dont agree with them. There was no leadership because the manager has only been in the department for a few months and doesn't have alot of knowledge. None of the seasoned employed could get help from the manager. There was major micromanaging in the department and they treat their employees like children. I had lost all respect for the company and I truly believe it is a sinking ship. It doesn't help that one of the higher-ups had been let go from the company in a concerning manner and nothing was spoken about it. All in all, if you want to work in an atmosphere that is very similar to a clicky high school this place is for you. But if you want to work for professionals who treat you with respect and as an adult find another place.

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      Risposta di Dealer eProcess
      6y
      Thank you for your feedback regarding the Digital Marketing team. However, it doesn’t appear to be in-line with what we have heard from the rest of the team. We are concerned with your perception of the Dealer eProcess management team. The Dealer eProcess leadership team has carefully selected managers that not only have industry experience but are invested and enthusiastic about the Dealer eProcess strategy regarding websites and digital marketing. We offer multiple channels in which employees can submit ideas and feedback to the leadership team to ensure that each and every employee has a voice. Trust and respect our essential elements of the workplace, thus, Dealer eProcess’ culture is one that promotes growth, transparency and teamwork.

      Esplora altre recensioni su Dealer eProcess

      5,0
      12 mar 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      I really enjoy working at Dealer eProcess. Good benefits, and time off accumulates pretty fast after the first year. Flexible managers, especially if you have a quick doctor's appointment.

      Svantaggi

      They host a quarterly meeting which in the past has ran too long. They changed it up this year and it was more engaging.

      3,0
      13 gen 2026
      Digital marketing strategist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The PPC team is a really really great group of people. Top-down. They have a fun culture in regards to the way all the employees interact with each other, and how everyone's so friendly. The PPC team doesn't really want you working past the bell. They want you to go home when it's time to go home, and they'll make sure you know it. I think that it comes from being a younger team, with the oldest in-office member being early 30's. Everyone on the team will help you, if you need it.

      Svantaggi

      The pay is bad, and it's difficult to make more in the role. You can move up, which comes with a 5 grand increase, after 3-6 months of working there. Their bonus structure is based on call reviews and doesn't pay a ton. The max you can make is $1,000 per quarter as a Senior Digital Marketing Strategist if you have an incredibly high score in order to earn it. High turnover, usually. I can guarantee it's primarily because of the client-base of dealerships being frustrating, and the poor pay. Only negative thing I can say is that the managers and heads of the company sometimes make it feel like you're going to get fired. 4 different people on our team have expressed that feeling, including myself, which is not how a manager or high level associate should be running the ship. I don't think it's a long term solution if you're looking to make more money in the future. They know they likely won't retain you for incredibly long amount of time (5+ years), so they aren't as open to helping you develop your career past your daily tasks.

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