Not quite what is expected - Recensione dipendente - Senior Field Service Technician presso Definitive Audio

After the ownership changed hands the company is very focused on improving all aspects of how Definitive operates. Streamlining processes, competitive pay and listening to what employees have to say are a few of the changes that make this company a great place to work for.

Benefits can be tough on people with dependents

Good teammates. Great products and demo spaces. Very easy to love what is around you everyday. The commission rates are fair and follow industry practices. You can often meet your goals and succeed when allowed to.

No management. To many this can sound intriguing but in practice having no leadership is often frustrating. You are never given any real direction in what is planned around promotions. When they do share information you find that the product(s) you have been pushing are no longer in favor with the owner and your focus is shifted. You share spiffs and manufacturer bonuses with the company. Generally a 70/30 split in your favor. Sales leads are sometimes kept from the floor sales and handed off to whoever plays golf or makes the owner feel special. Yes it is a very top down run company with very little incentives other than possible paychecks.