Vantaggi
Very easy (perhaps too easy) to progress to District Manager level in less than a year of working for the company You get to meet some very nice people and make friends for life There is always someone at the end of the phone ie another Store Manager that you can talk to if you're unsure about things
Svantaggi
-As a manager you're contracted for 40hrs a week, hand on heart I've never worked 40hrs and expect to work a minimum of 45 hours a week at quiet times. At busy times such as sale launch, back to school, store moves, the list goes on! You will easily be expected to work 55+ hours a week and you will be encouraged to work after the store closes to complete these. You're not given this time back so in effect you're working for free every week. -Managers are paid a % of sales as part of there salary, so if you're in a smaller, quieter store expect to be paid a lot less than some of your colleagues potentially only a few miles away regardless on what you as a person offer the business. -Each month you're paid different. Feb and March can be £1000 less than what you get in Sept for example. -All 3 Regional Managers that were with the business at the beginning of the year have left within the last 3 months. -The training offered by Deichmann is all computer based and there is no follow up by the Regional Trainers as this is seen by the majority of Store Managers as a tick box exercise, new staff are often sat in front of the computer and complete it all in a day! There should be follow up training on the shopfloor but as the Regional Trainer don't check this, this is often forgotten about. All that is worried about is completing the training in the allotted time to get the green KPI! -Shoecare can always appear more important than anything else including actual sales. The sales pitch for the same item can vary greatly depending on what store you work in. The imbox machine is a great example as depending on who is selling it the protection lasts anything between 10 weeks to the lifetime of the shoes. As a manager you're encouraged to ignore this as its all about results driven and not how you get there. - Deichmann do pay a good bonus us at the end of the year if you've been in the store from 1st Jan-31st December. Don't move stores mid-year unless they agree to pay you the bonus you've earnt. - Its very KPI focussed and there is very little focus from above on things like customer service. - Staff turnover is massive as the pressure put on them is huge to achieve the results. We pay our staff well but in return they're expected to sign there lives over and rotas can change with less than 24hrs notice because of needs of the business. - Managers are not allowed to have a Saturday off as a day off and any Saturday we have off has to be taken as holiday regardless of the time of year.