Don't recommend at all - Recensione dipendente - Customer Service Representative presso Delta Defense

1,0
17 dic 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can get free merch sometimes.

Svantaggi

They don't listen to employees at all. No room for growth unless you're willing to live in WI. A lot of cons really.

avatar
Risposta di Delta Defense
1y
Thank you for taking the time to leave a review. At Delta Defense, we empower our employees with an open-door policy, offering access to HR, company leaders, and life coaches to support their professional growth and well-being. Our core values state that we address problems head-on. We also sincerely value the input of our employees. For various reasons, we send surveys to collect information and hear from our team members. A recent 4th quarter 2024 survey of the Customer Service Team gave us these insights: - I feel valued, heard, and respected by Customer Service management, scoring 4.7 on a scale up to 5. - I feel informed about changes in the Customer Service Team through regular communication from leadership, scoring 4.5 on a scale up to 5. We hire the most qualified candidates for our roles, and while some positions are based at our headquarters in Wisconsin, this is due to the nature of the work. We’re committed to creating a transparent and supportive work environment for everyone. We wish you success in your future endeavors.

Esplora altre recensioni su Delta Defense

5,0
26 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

**Pros** Meaningful mission, supportive coworkers, and a culture that genuinely encourages growth, collaboration, and continuous improvement. Leadership invests in employee development and actively seeks feedback to make the company better. I've had opportunities to learn, contribute outside of my role, and work with people who truly care about both each other and our members.

Svantaggi

**Cons** Like any growing organization, communication can sometimes be a challenge, and priorities may shift as the company continues to evolve. That said, one of Delta Defense's strengths is that leadership actively listens to employee feedback and is continually working to improve communication and transparency.

5,0
16 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not sure why there are so many bad reviews. I work at the headquarters and it’s wonderful! I have worked at a few companies and there is a night and day difference - Work life balance is great - Wonderful coworkers - Great work/team building outings - Leadership invests in professional development - Lots of opportunities to be in West Bend, all paid for by Delta - Delta is very picky with who is hired to ensure everyone fits the culture - Everyone is super kind and easy to get along with. Also, everyone is very skilled - C suite is very open and honest. Company wide meetings every week that allow everyone to be informed on what is happening. - Benefits are amazing: yearly stipend, generous pto (no problems using it), hybrid or wfh options, good health insurance, USCCA membership, good pay - The dress code is very casual - Paid time off to volunteer! Plus donation matching - The owners are VERY generous

Svantaggi

- The hours can get long some days - Very open floor plan at HQ. This can be a pro or con depending on preferences - The CEO isn’t super involved in day to day operations - Not a con to me, but you must be supportive of the second amendment and feel comfortable around firearms. - If you are someone who likes to do the bare minimum, this probably isn’t the place for you - You will need to pass the culture test and write a values essay. Again, there is a high standard for hiring.

avatar
Risposta di Delta Defense
3mo
Thank you for the 5-star review and for being part of Team Delta Defense LLC! We’re glad you’re experiencing the work-life balance, kind and skilled coworkers, strong benefits, and the open, honest communication we work hard to build through weekly company-wide meetings. We’ll keep investing in professional development, team connection, moving forward with Culture 2.0, and support across the business so our people can thrive while advancing our mission. We strive to take care of those who take care of members and our mission. We know the value of investing in our team members, and we are excited about all the opportunities ahead in 2026!
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