Passa al contenutoPassa al piè di pagina
      employer cover photo
      employer logo
      employer logo

      Despatch Cloud

      Questa è la tua azienda?

      Recensioni su Despatch Cloud

      Avoid!! Business run by 2 idiots - Recensione dipendente - Business Development Manager presso Despatch Cloud

      1,0
      23 giu 2024
      Business development manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The only pro was that my manager was a good mentor, but wasn't allowed to do his job as the 2 owners always interfered, who were clueless and ran the business like it was a retail company not a SAAS business.

      Svantaggi

      Far too many to list. The 2 owners are out of touch with reality and blame the high turnover of staff on everyone else but themselves!! And they are the problem as they don't know what they are doing and constantly interfere and don't let people do what they were brought in to do. Mr Dunne thinks everyone likes him, but behind his back that isn't the case, constant medling in every department leaves people confused. Accounts is run by someone who cases more problems than they solve for Clients and is always making mistakes for other people to sort out.

      avatar
      Risposta di Despatch Cloud
      1y
      Thank you for sharing your feedback with us. We’re glad to hear you found value in your manager’s mentorship. We deeply regret that your experience at Despatch Cloud did not meet your expectations and we take your concerns seriously. We understand that the involvement of leadership can sometimes feel overwhelming, and we are actively working on finding the right balance between guidance and autonomy. Our goal is to support our team effectively while ensuring our vision and standards are upheld. Regarding your comments on staff turnover and departmental management, we are committed to addressing these issues. We have already started implementing changes to improve our processes and foster a more positive work environment. Feedback like yours is invaluable in helping us identify areas that need improvement, so thank you again for sharing your experience. We wish you all the best in your future endeavours.

      Esplora altre recensioni su Despatch Cloud

      1,0
      28 ott 2025
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Exposure to multiple titles and unrelated work to your actual role can help you “learn things fast!”

      Svantaggi

      Despatch Cloud is actually a great place to work, if you don’t mind the… - Leadership promoting unqualified individuals based on personal preferences rather than competence. - Project managers making technical and operational decisions without understanding the basics, resulting in repeated failures and rework. - Constant disorganization, shifting priorities, and internal politics that create daily confusion and stress. - Promises about promotions, renewals, or pay being broken without any real explanation. - Overworked employees being overlooked while underperformers are rewarded and protected. - Lack of professionalism and complete absence of management accountability. - Two key decision makers seem to have a consistent talent for making the worst possible calls at every opportunity. If you can ignore all that you’ll learn a lot in a short time, mostly through day to day survival.

      2
      avatar
      Risposta di Despatch Cloud
      7mo
      Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience at Despatch Cloud did not meet your expectations. We recognise that as a growing company, rapid expansion can bring challenges, including evolving management structures, changing priorities, and areas for improvement in communication and consistency. Our leadership team takes all feedback seriously and continues to invest in developing our managers, improving internal processes, and ensuring that performance and promotion decisions are based on merit and contribution. We’ve made significant progress over the past year in strengthening project delivery, defining clearer roles, and supporting employee well-being, but we know there is always more to do. That said I don't recognise everything you have said, and it would be great if you can reach out to HR (amonmoulsy if you wish) because it would be very helpful to get more specifics to help us improve. We appreciate your contributions during your time with us and wish you the very best in your future career.
      1,0
      31 gen 2025
      Sales representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      None that I can think of

      Svantaggi

      Has a very hire and fire mentality so that staff come in and out like it's a revolving door. The treatment of staff is borderline abusive and toxic at times and you never know day to day if you're going to get a supportive attitude in which you can grow as an employee or not. The product itself is play but the way they speak about customers is appalling, especially when they have a complaint. If you're lucky enough not to be fired in first week, you're not safe as they will likely wait till the week before probation end to make up some excuse as to why you're a poor fit. Worth noting it is mostly the owners of the company at fault however and a lot of the management are scared of backlash if they speak up. The rest of thr negative reviews being buried by positive ones all posted around the same time and date speaks volumes in my opinion to how this company operates as they can't handle criticism.

      1
      avatar
      Risposta di Despatch Cloud
      1y
      Many thanks for your feedback, we always try and learn from all feedback. Our products suit a particular style of selling and we have had a higher turnover of sales staff then we would have liked, the decision to dismiss someone is never taken lightly but we have had good sales people who have done great in other roles struggle to understand the needs of our clients, it is no reflection on their overall abilities. The leadership of the sales team has changed since august (and I am guessing your employment pre dates that) and the team is far more stable and successful under the new head of sales and marketing. That said I would encourage you to email our HR team with any specific complaints you wish to have looked into. With regards the feedback, yes we often do poll our staff when we get criticism so see how they feel about the points raised and we do often suggest when we do that, that if they wish, they can also leave feedback (which they are under no obligation to). Our staff are great and do raise issues, and occasional complaints, but they also want to contribute to the success of the company. I wish you all the best for your future endeavours.
      Vedi recensioni per: Utile|Valutazione|Data|Tutto
      Ricerche correlate: Offerte di lavoro di Despatch Cloud | Stipendi di Despatch Cloud | Benefit di Despatch Cloud | Colloqui di Despatch Cloud
      Recensioni su Despatch CloudRecensioni per Business Development Manager presso Despatch CloudRecensione su Despatch Cloud