Great place for progression - Recensione dipendente - Client Support Lead presso Despatch Cloud

Exposure to multiple titles and unrelated work to your actual role can help you “learn things fast!”

Despatch Cloud is actually a great place to work, if you don’t mind the… - Leadership promoting unqualified individuals based on personal preferences rather than competence. - Project managers making technical and operational decisions without understanding the basics, resulting in repeated failures and rework. - Constant disorganization, shifting priorities, and internal politics that create daily confusion and stress. - Promises about promotions, renewals, or pay being broken without any real explanation. - Overworked employees being overlooked while underperformers are rewarded and protected. - Lack of professionalism and complete absence of management accountability. - Two key decision makers seem to have a consistent talent for making the worst possible calls at every opportunity. If you can ignore all that you’ll learn a lot in a short time, mostly through day to day survival.

None that I can think of

Has a very hire and fire mentality so that staff come in and out like it's a revolving door. The treatment of staff is borderline abusive and toxic at times and you never know day to day if you're going to get a supportive attitude in which you can grow as an employee or not. The product itself is play but the way they speak about customers is appalling, especially when they have a complaint. If you're lucky enough not to be fired in first week, you're not safe as they will likely wait till the week before probation end to make up some excuse as to why you're a poor fit. Worth noting it is mostly the owners of the company at fault however and a lot of the management are scared of backlash if they speak up. The rest of thr negative reviews being buried by positive ones all posted around the same time and date speaks volumes in my opinion to how this company operates as they can't handle criticism.