Standard in Customer Service - Recensione dipendente - Dipendente anonimo presso Devoted Health

5,0
18 gen 2023
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

In just a very short time in the Medicare Advantage market, Devoted Health has one of the highest member approval ratings of any Medicare Advantage plan. That's a tribute to their investment in competitive health plans, benefits, and Customer Service. Customer Service Reps are allowed to take the time needed to address all of a member's issues or concerns, no matter how simple or complex they may be.

Svantaggi

Their customer service reps are a one-stop shop so there's a wide knowledge base you need to develop to effectively address whatever comes your way, however there are plenty of resources (documentation and people) able to help you through that development.

Esplora altre recensioni su Devoted Health

5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Svantaggi

- There are two office spaces for hybrid work- they are great facilities but there are only two

4,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Competitive pay, benefits and great hours. Lots of commission potential

Svantaggi

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

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