Vantaggi
The people are awesome. Co-workers exert so much energy to help others live a better life. Product is innovative and industry leading. It changes people’s lives!
Svantaggi
Can’t speak for other departments but Technical Support is a disaster. The mgmt running the department is terrible. Their inability to lead has caused for a hostile work environment. And they wonder why people call in sick all the time? Are they serious? Their incompetence in learning the product and procedures has caused a great deal of confusion and added stress among the representatives on the frontline. The job is stressful as it is dealing with people’s lives and having to ensure documentation is spot on. Their ineptitude to lead along with their failure to communicate effectively has caused for representatives to lose faith in leadership. And don’t even get me started on the favoritism and political, bullying tactics (that’s about all they can do well). It is the worst I have seen. There is no light at the end of the tunnel as long as the current mgmt continues to lead. I feel like I’m jumping from a moving train before it derails.