Receipt Bank puts neither their employees or their customers first.  - Recensione dipendente - Dipendente anonimo presso Dext

2,0
11 set 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Receipt Bank was a great place to work two years ago, when it was a true start up. You will gain experience and receive constant feedback on your performance. Interesting to be in an industry experiencing such rapid change and advancement.

Svantaggi

Recent changes in the product and pricing have created a high-pressure sales environment, with a bait and switch product that leaves customers and the sales team frustrated.   Customers are consistently upset with the product and pricing. Expect to deal with complaints from many customers wanting to cancel within their first month. Employees and management consistently joke about there being no HR department. Complaints and concerns are consistently brushed off by management, even when brought up multiple times by multiple people. Expect to fight for a doctor's appointment. Expect a culture where lunch breaks are frowned upon, but managers disappear for hours on end. Expect your concerns and personal problems to not be handled confidentially. The majority of leadership is young and inexperienced. While there are one or two golden eggs, none have received formal management training of any kind. Leadership positions often simply serve as an ego boost for those who've made their way into the "boys club" and will follow orders with no question. Misogyny and favoritism are pervasive across the company culture. While you may be told you can control your own schedule, but you are micromanaged at every step. Managers chastise employees in a kindergarten-esque manner.... all while managers fool around on their computer. Expect to bust your butt on the phone while your manager plays Pottermore for hours on end right across from you. Be wary of the commission structure and a guarantee you'll get a raise every 3 months. You won’t. You'll be told high employee turnover is normal in an industry like this. It's not. Be wary of the other reviews on this page, as employees are encouraged to give positive reviews. If you're a white man or interested in being a foot soldier, then this is probably a good fit for you.

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Risposta di Dext
8y
Hi, we are sorry that your journey at RB ended in a negative light. With any start-up there is always going to be growing pains and the culture will evolve, that being said we appreciate your feedback. We are sorry to see you go, and wish you all the best in your future endeavours.

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5,0
30 gen 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing management and workflow with a great product

Svantaggi

I love this job no negatives

1
3,0
1 ott 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- A collaborative and familial team - An exciting and practical product with concrete benefits for anyone in their market - Experienced leadership and management team members - Interesting and diverse work experience with fun projects

Svantaggi

- A seemingly uncaring leadership team that does not act to retain valuable team members and assets - Constant and hastily made strategy and product changes that negatively affect the sales team's ability to engage our market - A complete and total lack of proper sales management in the US - Micromanagement and disrespect within various teams - A significant morale issue in the US office as a result of a very tumultuous few months - Recent changes in the competitive landscape have seemingly put the product's value proposition at risk - RB has a track record of overutilizing younger employees while underpaying them - No concrete career paths for any team members in the US - HQ doesn't seem to care about the US office even though the company has consistently reinforced the importance of the North American market

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