Help Desk - Recensione dipendente - Dipendente anonimo presso Diamond Municipal Solutions

Remote office / Work from home

Senior management lacks experience in both daily operations and strategy

When I first started the company had a great culture and awesome potential but as time moved on and the company started seeing less sales the focus was taken off the employees and on to how to make more money. A decent work-life balance, allowed to work remotely and understanding of personal life situations. They have very knowledgeable consultants for implementations.

Low on the salary scale. Doesn't listen to newer employees and often favors senior employees. From a development perspective they are lost. Lack of proper/mature management really hinders progress. To many broken modules that constantly need band aid's. Lacks understanding of software development process. Depending on where you are in the company communication is lacking. Upper management likes to form company structure around personal benefits rather than what is best for the company. They say they are employee focused but really they are only focused on the bottom line. On several occasions have been known to unethically push people out to hire more "experienced" staff. To much "corporate" structure