Turning into what they promised not to be. - Recensione dipendente - Senior Research Manager presso Dig Insights

Thank you for your feedback. We're glad to hear you’ve appreciated the culture at Dig. Our technology is a key differentiator in the industry, and we’re proud of how it’s helping clients achieve better insights. We understand that research can sometimes feel repetitive, but our commitment to innovation ensures we're always pushing the boundaries. If you have any specific suggestions on how we can improve, we’re open to hearing them. I will say though, that Dig has the smartest people I have ever met working here. Our collective thinking, the R&D we do, the innovations we pursue, and the onboarding (which by the way, every time I talk to a new employee they are blown away by the amount of knowledge and information we have) makes everyone at Dig a great researcher if that's the area you want to grow into. Paul

Thank you for providing your feedback, though I'm disappointed to see you've rated our company as 1 star and can't think of any pros to working at Dig. Clearly, your experience is not the norm given our typical ratings both here on Glassdoor and in our internal employee surveys. You are correct - we have been increasing the number of studies we do with our Upsiide platform. It's a best-in-class platform that is easy to use, has amazing data visualizations and built-in analytics, and increasing the speed to insights. This is a competitive differentiator for our company and one that we are proud of. You are also correct that we do talk about empathy, diversity, and inclusion - because that is a pillar of our employee values. We brought in an empathy expert to help the company understand the fundamentals of empathy and have done workshops internally. Diversity and inclusion are part of that, but they are also addressed separately with a dedicated committee and resources. Without specifics on how employees are not treated right, it's difficult to reply. Lastly, our salaries are competitive based on benchmarking, and we do look at the total compensation package that includes RRSP/401K matching, work-from-home stipends, reimbursement allowances, and executive-level benefits packages - all of which we take guidance from our staff from our employee surveys to remain competitive. If you would like to discuss any of your concerns, please feel free to reach out to me directly or to our HR team. We’d love to understand the reasons behind the negative review.