Core business of PKI and certificates is a cash cow. Company has been around for a while and has a lot of customers who renew. Generally an easy sales motion if you are engaged with your customer. Support and service is very good. Customers generally renew and good opportunity to upsell them exists. Company hired new CEO last fall. He has brought in a lot of energy and high growth mindset, pushing new products and changes which are needed but the company is not accustomed to. Our overall brand and visibility has improved. Lots of focus on execution and pace has picked up. When I joined 2 years back there weren't new products, now we have a lot more to sell. Company is investing in hiring, new offices, etc.
Svantaggi
Big changes were implemented in the sales organization. We had 2 separate teams that were combined. Some of the accounts I had nurtured were assigned to others. Gained some, lost some. Lots of new systems. Need more enablement on new products.
Risposta di DigiCert
2y
Dear current DigiCert employee,
Thank you for your review, and for your thoughtful discussion of what is occurring while recognizing that current changes create some growing pains. We appreciate your support for leaders and your willingness to adapt.
We recognize, as you said, that enablement is important, and we have actively been working on that for everyone in Sales. Thank you for your advice on speaking to long-time employees and getting their perspectives. Our leaders are engaging with many of these employees and will continue to do so as we move forward.
Please continue to share your thoughts and let us know if there is anything that you would like to ask or discuss.
DigiCert People Team
- Fabulous executive team with a wealth of diversity of thought
- Structured goals, high expectations
- Colleagues who consistently raise the bar to create a high-performance culture
Svantaggi
Move fast and break things! The environment is competitive and demands only the best from every team member. Not a con, but be prepared to give it your all at DigiCert.
1
Risposta di DigiCert
1d
Thank you for sharing your experience. We’re happy to hear that you value our leadership, clear goals, and the high-performing culture created by colleagues who challenge and support one another.
We also appreciate your perspective on the pace and expectations. We intentionally foster a high-performance environment that challenges our teams to do their best work! While that environment isn't for everyone, it creates meaningful opportunities for growth, impact, and continuous learning.
Thank you for recognizing the importance of authentic leadership and for taking the time to share your feedback.
I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.
Svantaggi
DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).
4
Risposta di DigiCert
3w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential.
We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience.
Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.