9 set 2024
Dipendente anonimo
Risposta di Digital Catapult
1yThank you for taking the time to share your feedback with us. We were concerned to read your review and we are sorry you did not have a more positive experience working with us. We take the allegations you have made seriously and would address any such formal reports of this kind swiftly and directly. We work to ensure our culture is inclusive and that everyone has the opportunity to thrive and grow with us. We have in place a number of policies and procedures to protect our employees, such as our Dignity at Work Policy, which covers bullying and harassment, and our Grievance and Whistle-blowing policies for raising complaints. For team members who may be experiencing any challenges whilst working with us, we encourage cooperative problem-solving approaches. We have a proactive and empathetic People Team and an active Employee Voice Network through which issues can be discussed and we hold company-wide meetings allowing for open and candid dialogue.
We appreciate constructive and evidence-based feedback as this will help us to continue to grow and to make improvements within the organisation. Glassdoor reviews can often be very helpful for this, but where anonymous reviews such as this one are left, it makes it challenging to pinpoint and investigate where improvements are more urgently needed. Your review is regrettable and runs counter to the recent positive news we've received about being accredited as a Great Place to Work and one of the Best places to Work in the Tech sector, in the Charity and Not-For-Profit sector and for Wellbeing. We feel these accreditations are more representative of the culture we strive to uphold and the responsible approach we take to running the organisation.
Given the seriousness of the issues you have raised, we would encourage you to contact a member of the People team or our Senior Leadership Team so that we can understand in more detail the experience you had and we can address this directly and seek to make improvements.