A rapid decline - Recensione dipendente - Dipendente anonimo presso Digital Catapult

1,0
31 lug 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A nice office (which they're destroying with unilateral decisions)

Svantaggi

I used to really like working here. But recently, theres been an incredibly rapid decline. Most people I speak too are fed up, want to leave and dont trust management. The hardest part was realising that leadership are obviously fully aware of how unhappy people were, but are refusing to acknowledge or change. They keep making big decisions that clearly affect people in a negative way and didn’t seem interested in what staff actually thought. Don't expect an explanation, just an update after the fact. also transparency is laughable. ask questions or try to get clarity on how decisions were being made, especially when it came to opportunities or recognition, and you wont ever get a straight answer. The kind of environment that ends up turning people against each other with a huge cloud of distrust. and good luck getting any transparency on pay beyond the canned line of "non-profit blah blah pay band which we wont show you" also people were made redundant, with barely any communication. one day someone was there, and the next they weren’t. something thats still happening. no acknowledgement, no proper explanation. kept your job? lucky! but get on with all this extra work to cover the redundant staff diversity and inclusion stuff felt like it existed mostly for show. there were bits of comms and the occasional session, but nothing meaningful ever seemed to change. leadership stayed exactly the same and didn’t seem interested in challenging the status quo. giving feedback is pointless. you know it wouldn’t be taken seriously and most likely hidden away. when people did speak up, the response was usually a bland message full of buzzwords that didn’t actually address anything. surveys results are conveniently not shared or only selective parts are share. looking for a place where you’re treated fairly and your leadership team care? Go somewhere else

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Risposta di Digital Catapult
9mo
Thank you for taking the time to share your feedback with us. We are disappointed to read this review, and it is regrettable that your recent experience of working at Digital Catapult is not more positive. We always strive to ensure a positive employee experience, and we are fortunate to have a really vibrant team of fantastic people working with us. We work hard across the business to ensure our culture is inclusive and that everyone has the opportunity to thrive and grow with us. For team members who may be experiencing any challenges whilst working with us, we have a very open culture and encourage cooperative problem-solving approaches. We have a very proactive and empathetic People Team, an active Employee Voice Network through which issues can be discussed and explored and we hold company-wide meetings allowing for open and candid dialogue. As you mention, the business has recently gone through a period of change linked to our strategy refresh, which we believe will bring about greater focus and positive impact. We appreciate that change can be difficult, and we have done our upmost to keep colleagues informed about forthcoming changes within the business wherever possible, appropriate and in a timely fashion. Your feedback about communication, transparency, and the impact of organisational changes is very important to us as we want to ensure that our people feel valued and supported. You may be interested to learn that we are planning to share pay bands for our roles in the not-too-distant future to provide greater pay transparency. We also take your feedback on equity, diversity and inclusion seriously. We have done a lot of work on equity, diversity and inclusion within the business over the last few years and have an established internal GEDI Committee (gender, equity, diversity and inclusion). We ensure that diversity and inclusion is embedded in everything we do across Digital Catapult. It is disappointing to hear that you have not viewed the work we have done in this area positively. It would be interesting to understand what other initiatives you think would be valued. We appreciate constructive and evidence-based feedback as this will help us to continue to grow and to make improvements within the organisation. Glassdoor reviews can often be very helpful for this, but where anonymous reviews such as this one are left, it makes it challenging to pinpoint and investigate where improvements are more urgently needed. Your review is regrettable and runs counter to our accreditations as a Great Place to Work and one of the Best places to Work in the Tech sector, in the Charity and Not-For-Profit sector and for Wellbeing. We feel these accreditations are more representative of the culture we strive to uphold and the responsible approach we take to running the organisation. Given some of the comments included in your review, we would encourage you to contact a member of the People Team or our Senior Leadership Team so that we can understand in more detail your experience and we can address this directly and seek to make improvements.

Esplora altre recensioni su Digital Catapult

3,0
24 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- The people that you work with day to day are the ones that make this organisation really special - Opportunities to work on high profile projects

Svantaggi

- Frequent changes in leadership, have created a sense of instability - Progression pathways are not clear or available at all - Inconsistencies in policies

1
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Risposta di Digital Catapult
1mo
Thank you for your feedback. It's great to hear that you are enjoying working with great colleagues and getting to work on some of our very exciting deep tech innovation projects. We do recognise that we've seen some changes at the leadership level and some have, regrettably, been in quite close succession. Sometimes this is unavoidable and based on personal circumstances outside of the organisation's control. We are working hard to ensure we keep focused on working as a team, ensuring excellent delivery and supporting people to work at their best through this period of leadership transition. We also take on board your comment about career pathways in the organisation. Following an organisation re-design that took place last year, we do need to refresh some of our career pathways and so to assure you this is on our work plan for the new financial year. We are seeing great evidence of progression in the business - in FT25-26, 14% of employees were promoted and we have many further examples of people being seconded across the business, thereby developing their skills and expanding their experience with us. Please keep an eye on our Workable site for opportunities that may interest you, or speak to your manager and the L&D (Talent) team about your career aspirations. We'd like to counter that "so many people are leaving" - indeed, over the last year, we saw out lowest level of voluntary turnover since the Covid years - well below our expected level. We do review exit interviews and have not identified a common theme about which to be concerned. We would like to understand more about your feeling that policies are being inconsistently applied - please take the opportunity to raise this with your Manager or functional SLT member, with our Employee Network or with the People team so that we can understand this better and can address your concerns.
1,0
4 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Most people are decent and committed to doing the right thing in a government funded organisation.

Svantaggi

A self serving CEO and executive team creating a poisonous culture.

2
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Risposta di Digital Catapult
2d
Thank you for taking the time to share your perspective. We’re pleased to hear your positive comments about the commitment and integrity of our colleagues—this is something we’re very proud of and we always aim to ensure our team members have a positive and career enhancing experience working with us. We take all feedback seriously, particularly when it’s constructive and supported with specific examples, as that helps us better understand and act on concerns. Anonymous and broad statements without any form of context can make it more difficult to identify where we need to improve. We’d also like to clarify that our current CEO is serving in an interim capacity, having stepped up during a period of leadership transition to ensure continuity and maintain organisational momentum. This is an important responsibility and we recognise the commitment involved in leading through this change. We remain focused on fostering a positive and respectful culture, and we encourage open, evidence-based feedback to help us continue improving. If you want to hear more about what our leadership team is focused on, I'd encourage you to attend our CEO listening tours, Drumbeat and Pulse meetings. You can also share any concerns you may have with our Employee Network and engage in the culturally enriching activities they deliver.
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