11 apr 2021
Risposta di Diligent
5yThank you for your feedback. It’s great you’re having a positive experience at Diligent, but we certainly don’t want any of our teams to feel they are not receiving the attention they need to thrive. It’s critical that we never underestimate the value and hard work our customer support teams contribute, as investments in this area are investments in serving our clients. We have been committed to building out our frontline support teams as well as equipping them with the right tools and helping them to balance workloads across time zones. There’s always room for us to learn how best to support our functions, so please feel free to share any additional thoughts with us (confidentially if you wish) at hrconfidential@diligent.com. We appreciate your comments, thank you. - Avigail Dadone, Chief People Officer