Heading towards worst - Recensione dipendente - Customer Success Manager (CSM) presso Diligent

1,0
2 gen 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good product in GRC space

Svantaggi

Worst changes done recently to Customer Success roles Reviews are ignored Heading towards to breaking point

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Risposta di Diligent
1y
Thank you for sharing your thoughts. We regret to hear about your frustrations with recent changes to the Customer Success roles and work-life balance. Your feedback is important, and we are committed to improving in these areas. We would welcome the opportunity to connect directly and discuss how we can better support you and the team moving forward - please reach out to discuss in more detail at HRconfidential@diligent.com

Esplora altre recensioni su Diligent

5,0
2 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

can be challenging but rewarding. team culture is good

Svantaggi

sales positions don't open up fast enough

1
1,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent pay, unlimited PTO and good benefits

Svantaggi

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

1
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