Awful - Beware - Recensione dipendente - Senior Customer Success Manager presso Diligent

Had the manager from hell without knowing it. For varying reasons, they decided to force 4 people from they're team of 8 to resign over 2 years. One was a new mother with a sick newborn, job performance was great. One failed force-resign was a mentor who got awarded #1 CSM globally in the same year. Mandatory 'Performance Improvement Plans' with subjective, qualtitative, non-measurable metrics... Mental toxicity, shame, anger etc Huge exodus not just from their team but across CS org globally as well due to significant internal changes in recent few years