Don't Even Bother - Recensione dipendente - Member Care Agent presso DirectBuy

1,0
20 mar 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

With lots of staff coming and going, you have a variety of people to befriend.

Svantaggi

Constantly hiring people to then do lay-offs a few months later. (Saw three sessions during my almost 3 year tenure), no raises are ever given yet things are constantly added to your workload, Procedures are changed so much, management don't even know how to train their staff, constantly pressured to try and get members to upgrade their memberships, renew for multiple years and sign their friends up, Former CEO assured everything was okay, and we were told to tell the members this, but he had plans to file for Ch7, not Ch11 if the company wasnt bought out, and last but not least (I'm sure I could list much more) members annual rates were increased and as staff, we were basically told to tell them to get over it, they had no choice.

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5,0
19 feb 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You have a base salary and commissions

Svantaggi

You have to work weekends and possibly holidays

3,0
9 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible, helpful, training was good.

Svantaggi

Minimal raises, overtime required. Not enough coverage.

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