Vantaggi
Fun and engaging culture, great people, bosses who care about you as a person and about your career goals/develoment priorities, an opportunity to be apart of an ever evolving and growing BRAND, leading the way in Customer Service and doing it better than anyone else!
Svantaggi
Some areas work rotational holidays in the call centers to ensure 24/7 Customer Service to Discover Cardmembers, however, this it to be expected and is a standard procedure when offering 24/7 support. The great part is that you get to make extra money during those times and it is rotational so everyone has the opportunity to help out. It's not a burden especially because you get to work with great people who become your 2nd family and make some good money on top of that.