Extremely Stressful - Recensione dipendente - Customer Service Representative presso Discover

Fast paced training completely rush through, how can you even learn the material in 25 mins sets you up for complete failure! They will put you on the phones so fast while you are still training and you can’t even help the customer with the call, it’s insane I have never felt so depressed with anxiety on a job! It’s one thing to have all the success to do your job properly. Short 30 mins lunch break you are glued to your chair you have to ask to go to rest room give a drink of water, very strict metrics, if you are a prefect robot this is the job for you! My mental health is more important angry customer yelling in your ear all day high call volume lack of training no on board training to enroll in benefits you have to figure it out on your own , low pay decent benefits.