Almost my dream job - Recensione dipendente - CX Individual Contributor presso Docusign

5,0
8 ago 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Leadership team is top notch. Creative and collaborative work environment. Great work spaces to suit your mood/needs. My colleagues are talented, fun, and hard-working.

Svantaggi

Business processes are way too cumbersome and slow. Can be difficult getting the tools and services I need to do my job. HR can be a little too heavy handed.

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Risposta di Docusign
9y
Sounds like you have some good ideas of how we can improve some business processes. Here are a couple of ways you can turn those thoughts into action: 1) talk to your manager 2) initiative a skip level meeting with senior management 3) talk to your HR Business Partners manager 4) post on Cowbell 5) bring it up in a leadership meeting (or have your Director do this) 6) approach the person who owns the process with IDEAS of how to improve the process. (Sometimes people are stretched and haven't had time to review a process) 7) tap the thinking of Catherine Courage's group -- perhaps they can pull together a journey mapping session with key stakeholders to consider ways to improve and streamline the processes. They are doing this with our vendor approval group right now. if you have ideas of what tools and services you need, talk to your manager and also IT. Post on Cowbell. Would love to hear more about HR -- ping me Ann Poletti or reach out to Michael Erisman.

Esplora altre recensioni su Docusign

5,0
30 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work life balance, good people, supportive culture

Svantaggi

Not too much innovation development, Not too interested in in house ML/Ai features

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Risposta di Docusign
3w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2,0
9 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Mostly nice people, dedicated to their specific roles.

Svantaggi

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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