Don't believe the hype - Recensione dipendente - Market Development Representative presso Docusign

2,0
2 mag 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

RSUs and Health benefits were great but the pros basically end there... Dan Springer and C-level execs are actually really great people but are so high level I doubt they actually know what is going on at the individual office level...

Svantaggi

I'll keep it short.. No room for growth in sales, unless you are already established - I wouldn't recommend DocuSign to anyone in a junior or entry level position. Managers get hired exponentially so you won't have the same manager for more than a year. There is little to no promotions happening within the sales org for actual reps. Management loves hiring outside hires versus internal hires. An age old problem that typically tanks retention. Toxic culture - If you're a "yes man" you will thrive here. You are expected to put your head down and not question anything being told to you, typical call center or recruiting firm behavior. Metrics are absurd and you were expected to do more even through the days of COVID with very little to work with. Additionally, DocuSign's sales org is an extremely siloed environment that has caused a hierarchical sales org which in turn, has manifested a "bro-y" culture. They rely heavily on external referrals so they keep hiring the same persona. In short, lack of diversity in some offices. Outdated technology- One would think that coming to DocuSign means you will be well equipped with new technology. Nope, you are given a windows computer even if you have only worked off of Mac computers. Nicer apple products are only given to management; hence, the hierarchical environment. When we were actually in office, everything was pretty old from the building, to the desks, chairs, desktops etc. Truly was surprising because its well, DocuSign?!

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Risposta di Docusign
5y
Thank you for sharing your thoughts. We have shared this review with the Chief Revenue Officer. Best of luck in your next adventure.

Esplora altre recensioni su Docusign

5,0
30 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work life balance, good people, supportive culture

Svantaggi

Not too much innovation development, Not too interested in in house ML/Ai features

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Risposta di Docusign
3w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2,0
9 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Mostly nice people, dedicated to their specific roles.

Svantaggi

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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