Look Elsewhere - Recensione dipendente - Account Executive presso Docusign

1,0
28 set 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of good people work at DocuSign.

Svantaggi

Here are a few: - Leadership is tone death, unsympathetic, and unrealistic - Quotes are near impossible to hit and AE’s are expected to get clawback and still deal with inflated baselines for new ops. This causes new opportunities to be worth close to nothing while putting in 10X the work. - Return to office with no actual data to back up why we were forced back in - Terrible customer service. It truly feels like DocuSign does everything the hard way. We are way too expensive compared to competitors for what we offer - Removal of 9 days of PTO this last year with a response from CEO stating it was too expensive to continue these benefits and “to get over it” - AEs are unhappy, frustrated, and constantly threatened with PIPs - Lack of communication and organization across the entire company

Esplora altre recensioni su Docusign

5,0
30 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work life balance, good people, supportive culture

Svantaggi

Not too much innovation development, Not too interested in in house ML/Ai features

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Risposta di Docusign
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2,0
9 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Mostly nice people, dedicated to their specific roles.

Svantaggi

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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