Good in hospitality - Recensione dipendente - Front Desk presso Doyle Collection

4,0
28 ago 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Well recognised company in the hospitality industry. Not bad benefits for a long time employees

Svantaggi

casualisation of contracts. Too many managers. Team leaders can run the business on their own. You can work to death and no one would bother. Poor salaries compared to the number of duties

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Risposta di Doyle Collection
5y
Thank you for your feedback. We really appreciate you taking the time to log in to Glassdoor and leave us a review. We are pleased that you enjoyed the benefits of working with us, we have worked hard to ensure that our benefits truly reward the work of our team members. I want to assure that our Management team do recognise all the hard work put in by each and every one of our team members. We do understand that the best ideas often come from our team members and in terms of the ways we could improve, I hope that you took the time to share these with your HR Manager or line Manager during your time with us, or at your exit interview. Wishing you every success in the future. Many thanks, The Doyle Collection

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5,0
5 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Svantaggi

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Risposta di Doyle Collection
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2,0
30 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Svantaggi

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Risposta di Doyle Collection
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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