Doyle Collection

Recensioni su Doyle Collection

Really good pay with the tips too in the Westbury - Recensione dipendente - Waitress presso Doyle Collection

4,0

16 dic 2021

Waitress

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Good pay Friendly people Have lots of laughs Get free hot meals , with vegetarian options, teas and coffees, and a secretion of cereals etc Great experience to have on your CV Amazing training provided such as manual handling, WSET levels which cost hundreds if you do them outside the hotel. Great leadership training with opportunities to progress within the company. Staff nights out within departments - especially the gallery so great to socialise in. You learn so much about 5 star etiquette.

Svantaggi

Long , late shifts I was working every weekend until half two in the morning so would have to get night link bus at 3 am alone in the dark it was scary lol. Hard to get time off especially weekends No days off allowed in December Some of the management are stuck up and don’t even say hello until they want something The staff room is up the top of the hotel so you have to go up 4 flights of stairs to get to it and do be sweating Only get a half an hour break even if you’re working a 12 hour shift and you have to clock in and out of your break so you can’t even chill out

Risposta di Doyle Collection

Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. I am delighted to read that you had an overall great experience whilst working at The Doyle Collection. We do aim to create a culture where people can be themselves, whilst progressing towards their personal and professional development, hence the reason that I am delighted to read about your experience within the Learning and development that is offered. Being a 'Great Place to Work', we listen to all feedback, and appreciate the time you have taken to share yours. We wish you the very best of luck with your future. The Doyle Collection

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5,0

5 ott 2025

Current manager

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Svantaggi

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

Risposta di Doyle Collection

8mo

Thank you for your comments, we appreciate your thoughts and feedback

2,0

30 apr 2026

Sales

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Svantaggi

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

Risposta di Doyle Collection

1mo

Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.

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Doyle Collection

Really good pay with the tips too in the Westbury - Recensione dipendente - Waitress presso Doyle Collection

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