Great Culture - Recensione dipendente - Customer Experience Associate presso DraftKings

5,0
23 mar 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Awesome people A great and inclusive culture Understanding of work-life balance

Svantaggi

Work can be demanding Have metrics that push speed over performance Customers can be rude

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Risposta di DraftKings
5y
Thank you for leaving your brief thoughts. We're happy to read your DraftKings experience is going well. Our Customer Experience Associates are the front-line support for our customers, and the role can be challenging and demanding at times. We care about your well-being, so please reach out to your direct manager if you're feeling overwhelmed but take the time you need to do your best work. Jason

Esplora altre recensioni su DraftKings

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture! Strong leadership and management

Svantaggi

Not much to say about cons!

2,0
28 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pros about this place is that if you want a quiet area to work when you do work there out of 3 days out of the week that they have you work there. At least that's what it was when I worked there I don't know if they've changed it. Then you work 2 days at home. It's very quiet. Most the time there is nobody there. They will train you and help you but you will eventually have to be able to do it on your own.

Svantaggi

If you switch over to departments don't depend on the company keeping you. If you mess up. The company was literally going through a buyout with the lottery company when I was working there and everything was crashing. So I got let go because there were a lot of errors and the system that they upgraded to was worse than the one that we worked on. So basically if anything happens with the systems just make sure that you know what you're doing and that you catch up on everything.

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