Vantaggi
Nice office, good location Good tech
Svantaggi
Extremely toxic culture driven by poor management, micromanagement, gossip, and completely unrealistic workloads. Employees were expected to constantly report to multiple managers while handling pressure that no healthy workplace should normalize. There was very little support, no psychological safety, and a culture that left people burnt out and walking on eggshells. During my time there, I personally witnessed the impact this environment had on people’s mental health — agents regularly breaking down crying in rooms became disturbingly normal. After reading many of the reviews here, it’s clear these issues are not isolated experiences. I would strongly caution anyone considering joining this company.