Awesome Part Time Employment - Recensione dipendente - Customer Service Associate presso Duke Energy

5,0
26 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I loved working with some of the elderly customers and the first manager I had was very hands on. Jasmine Cannady was one of the best managers I’ve ever had! The schedule is extremely flexible as well. There aren’t a ton a systems needed to assist customers as everything is pretty much integrated into one. Sad I had to leave after I had a baby. I would have still been employed there if it wasn’t for that.

Svantaggi

It is super repetitive and there are a lot of calls where de-escalation skills are extremely necessary.

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5,0
27 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Keep in mind this is in the eyes of an intern but: - employees are friendly and willing to help if asked - lots of learning opportunity - projects in which you can apply what you learned - lenient WFH

Svantaggi

- the quality of your project can be dependent on which team you are on and your mentor guiding you

3,0
15 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong job stability in a regulated utility environment, along with competitive pay and solid benefits package. My immediate team is genuinely supportive and collaborative — we work well together and have each other's backs. The work itself offers a sense of purpose given the essential nature of the industry.

Svantaggi

Upper management operates with limited transparency and decisions flow strictly top-down, with little visibility into the reasoning behind strategic choices. The compensation structure does not differentiate for high performers — annual raises tend to land at or below inflation. Work groups across the department are heavily siloed, which limits cross-functional collaboration and slows knowledge sharing and adds frustration.

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