Wide range of support, all self-learning - Recensione dipendente - IT Analyst, Senior presso Duke Health

2,0
20 ago 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It's Duke - good benefits, a lot of time off, some cool people to work with, a lot of different technologies and paths that you can take.

Svantaggi

Management is very much "Do as I mean, not as I say." If you don't know how to do something and ask for help, the answer is generally figure it out yourself. Which doesn't make a lot of sense on many levels including the idea that you may be working with patient data. Do you really want your data in the hands of someone that's being told to "Figure it out"? If you make a mistake or do something management doesn't like (which is very likely since you won't get guidance from management), you will NEVER hear the end of it. Management doesn't understand the idea of letting the past be the past, management is a gossip factory, expect stories about everyone to be told. Pay raises are a joke, they know they underpay you, and will joke about it. But, during performance review season, you can "Exceed Expectations" on four out of the five categories and ultimately be "Meets Expectations" which will net you a MAXIMUM of 2% raise. You have to pay for your own parking, expect $100+/mo otherwise have to walk 15+ minutes to get to your office Team morale is non-existent, management always talks about working to improve morale but, never takes action on doing so. There is also an INSANE amount of middle management, it's unbelievably easy to step on someone else's toes, after which the gossip farm will spread it across the entire organization.

Esplora altre recensioni su Duke Health

5,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Scheduling is quite flexible working 3 12s

Svantaggi

Holiday pay is only for major holidays not Christmas Eve

1,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The work is meaningful and the team consists of some highly skilled professionals who are dedicated to supporting patients, providers, and the organization. The role provides exposure to complex issues and opportunities for professional growth.

Svantaggi

The department suffers from significant leadership and culture challenges. Employees are hired as experienced professionals but are given little autonomy to perform the work they were hired to do. Leadership frequently inserts itself into routine matters, creating unnecessary delays and fostering a culture of micromanagement rather than trust. Communication is inconsistent and often lacks accountability. Important decisions and changes are frequently communicated verbally without written follow-up, creating confusion and shifting expectations. Employees are expected to remember evolving guidance, identify leadership mistakes, and compensate for communication failures. There is a noticeable gap between leadership messaging and employee experience. Work-life balance, employee engagement, and professional respect are regularly discussed, but many employees do not experience those values in practice. Concerns raised by employees do not appear to result in meaningful change, contributing to low morale and diminished trust in leadership. Leadership often responds to issues by implementing department-wide restrictions rather than addressing the specific individuals or situations involved. As a result, high-performing employees are subjected to increasing oversight and reduced autonomy because leadership is unwilling to address performance concerns directly. Turnover, employee dissatisfaction, and leadership credibility have been ongoing concerns. The department would benefit from leaders who are willing to listen, communicate transparently, accept accountability, and trust the expertise of the professionals they supervise.

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