Get ready for whiplash - Recensione dipendente - Customer Success Manager (CSM) presso Dutchie

1,0
9 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great non-management coworkers, customers and technology (when it works)

Svantaggi

Horrible layoff experience. Manager of 3 years didn’t reach out to me after it happened. Worst severance package I’ve ever received from a company g when getting laid off. Management does not know what they are doing. Things change all the time and it’s usually with the intention to stay ahead of the market curve and predict the next best thing, not because they actually think this is something the industry currently needs. The technology breaks regularly. Our customers dread 4/20 with us because of it. I would never recommend Dutchie as a place to work. I was part of one of the many layoffs they’ve done in the last couple years. I was a tenured CSM doing well, then out of the blue got put on a pilot sales team that was completely different than my normal CSM functions. Didn’t get any heads up this would happen, didn’t ask if I wanted to be on the team, they just completely changed my job one day. Big surprise, that team didn’t do well because dutchie wasn’t doing well and didn’t have a true way to support the team, so they just laid us all off. :)

avatar
Risposta di Dutchie
1y
We’re glad to hear you had a positive experience with your co-workers, our customers, and our products. We’re continuing to evolve as we approach complex and sometimes unpredictable changes in cannabis industry. Like many in the tech industry, we’ve had to make tough decisions that involved restructuring. We believe these decisions have set Dutchie up for success going forward, and want all of our employees to feel supported throughout their entire journey at Dutchie. We appreciate your candor in sharing your review.

Esplora altre recensioni su Dutchie

5,0
17 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fun place to work, interesting field and nice new tech stack, great coworkers, leadership is not half bad, most diverse workplace I've ever been in.

Svantaggi

The work life balance can be great at times and bad at others. It is very team dependent though. Your requirements shift quickly. Obsessed with AI and optimization.

1,0
16 apr 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

From what I heard, it used to be a phenomenal culture, but I joined just a week or two after the first major round of layoffs. The hostile company takeover was soon to follow then many rounds of layoffs to come.

Svantaggi

A couple of very large, public layoffs, but to later avoid press - the rest were weekly, but small enough to avoid public notice which meant they were never acknowledged even within the company. Working weekends and taking calls to your personal cell number at night for extra work is smiled upon. Company at a complete loss of direction and there seems to be no desire for actual data or for things to work. It's like they want more on paper to show investors or something - it's actually unbelievable how little the company now does while completely overworking everyone.

2
Vedi recensioni per: Utile|Valutazione|Data|Tutto