Poor Leadership - Recensione dipendente - Enterprise Customer Success Manager presso Dynatrace

2,0
10 feb 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Front-line people are great, friendly and collaborative.

Svantaggi

Leadership doesn´t have the skills or experience to run the department. Turning into a big corporation where you are just a number and where you will be micromanaged. Lack of customer-centricity. Lack of processes, guidance and mentorship. No onboarding program for new hires. No proper training for CSM around a very technical and complex product. No career progression. Trying to do business in Europe like in America.

Esplora altre recensioni su Dynatrace

5,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fun to work at this place

Svantaggi

Not a bad place to work

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Risposta di Dynatrace
5d
Thank you for taking the time to leave this review. We really appreciate it.
2,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent Product Great Perks Co-Workers

Svantaggi

A lot of what happens to your career is beyond your control. You can be a top performer and still only meet satisfied in remarks. The customer success departments went through some changes earlier this year and it left it splintered. A lot of toxic environments take place in pockets and everyone is cliqued up. I suppose you could say this is like every corporation, but this was junior varsity level office politics. If you made someone upset you could be next. Most of the executive leadership and brings in their buddies who have no idea how the product works and all of the veterans have left by now. It's mostly a game of grab behind and brown nosing.

3
avatar
Risposta di Dynatrace
5d
Thank you for your feedback and for adding your perspective here.
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