Good company, lacks structure - Recensione dipendente - Senior Customer Success Manager (CSM) presso Dynatrace

4,0
25 mar 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Good salary for Barcelona's average - Good people - Good product - Nice office

Svantaggi

- Lower benefits compared to other tech companies - Lack of structure in internal processes, regular changes and lack of consistency - Lack of progression's opportunities after a couple of years in the company

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Risposta di Dynatrace
2y
Thank you for taking the time to share your feedback. We appreciate your positive comments about our competitive salary, great team members, quality product, and welcoming office space. We completely understand the importance of regularly reviewing and enhancing our benefit offerings to ensure that we remain competitive in the market. This is something we’re continually working on and we're proud to already offer some amazing benefits including various PTO programs, quarterly paid Wellness Days, flexible work options, mental health resources, and more. Additionally, we acknowledge your thoughts on the lack of structure in our internal processes. We’re committed to improving communication as we strive for open and transparent communication across the organization. Regarding progression opportunities, we’re dedicated to creating a supportive environment where team members can grow in their career paths. We encourage you to reach out to your manager to explore the various career development opportunities and resources available, as they’ll help you to set up feedback discussions and achieve your goals.

Esplora altre recensioni su Dynatrace

5,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fun to work at this place

Svantaggi

Not a bad place to work

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Risposta di Dynatrace
1w
Thank you for taking the time to leave this review. We really appreciate it.
2,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent Product Great Perks Co-Workers

Svantaggi

A lot of what happens to your career is beyond your control. You can be a top performer and still only meet satisfied in remarks. The customer success departments went through some changes earlier this year and it left it splintered. A lot of toxic environments take place in pockets and everyone is cliqued up. I suppose you could say this is like every corporation, but this was junior varsity level office politics. If you made someone upset you could be next. Most of the executive leadership and brings in their buddies who have no idea how the product works and all of the veterans have left by now. It's mostly a game of grab behind and brown nosing.

3
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Risposta di Dynatrace
1w
Thank you for your feedback and for adding your perspective here.
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