Easy ish job - Recensione dipendente - Customer Service Advisor presso EDF

3,0
27 lug 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you can get to grips with it this job is easy and can become effortless. The pay is extremely good for a call centre and increases yearly. There are some lovely people to be found in the place and even some lovely, caring managers which is rare in a call centre environment.

Svantaggi

Bad relations inter-department, everyone feels like they are against each other. Lots of micro management and obvious bullying. Job uncertainty for managers filters down to an uneasiness of staff. Over emphasising unrealistic and petty targets leads to stress and other mental health problems among staff.

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5,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company is a great place to work

Svantaggi

None, company is a great place

5,0
27 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Real opportunities to grow into more technical roles (Control Center Operator → Systems Engineer paths exist and aren't just on paper). You get hands-on experience with industrial systems most people only read about — OSI PI, SCADA, OMS integrations, cloud telemetry — which is hard to get elsewhere. Management generally supports continued education and certifications.

Svantaggi

Decisions move slowly. Getting tooling, software, or process changes approved often involves multiple layers, including approvals that flow up to the French parent company. Procurement and IT requests can take weeks for things that would take a day at a smaller company. Some legacy systems and processes haven't been modernized — you'll find yourself working around quirks instead of fixing them.

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