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ESIT Advanced Solutions

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ESIT Advanced/RSBC Call Center Review - Recensione dipendente - Call Center Agent presso ESIT Advanced Solutions

1,0
7 apr 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

* Super easy job aside from the odd disgruntled client. * Great pay for an easy job.

Svantaggi

* People with no leadership skills are promoted to mid/management roles. * Ridiculously childish and negative corporate culture; lots of speculation and negative gossip about peers, which leadership team takes part in. * Archaic training materials. * No support or mentoring after training. * The team leads default to suspicion, e.g. rather than assuming one isn't taking PAD calls because they don't have a hard phone, they will suspect the employee is slacking off, and get "b" face ready to go.

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5,0
12 gen 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Many customers to influence, so it's a great oppertinuty

Svantaggi

Big company - big challanges

4,0
11 giu 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great pay and benefits, varied and interesting work, lots to learn, great work life balance, flex schedule, amazing co-workers, many internal opportunities

Svantaggi

Understaffed, difficult relationship with parent company, lot of lag time for approving even simple things

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