Horrible environment - Recensione dipendente - Operations Support Specialist presso ESP Utilities Group

1,0
23 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people there are absolutely lovely.

Svantaggi

Management is awful, made to feel like school rather than work. No routes for progression, managers sometimes try to prevent movement within the company as they don’t want to backfill the position. No flexibility whatsoever about working from home. No communication about changes.

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Risposta di ESP Utilities Group
1y
Thank you for your feedback and sorry that your experience at ESP didn't quite meet your expectations. We'll make sure your comment will be taken into consideration for further improvement. If you would like to discuss this further, please email hr@espug.com. Kind regards

Esplora altre recensioni su ESP Utilities Group

1,0
4 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lots of communication about the business and where they are working towards; Nice facilities; Good salary; Nice management events all inclusive; Good benefits and on the spot rewards.

Svantaggi

This is about operations specifically - very toxic management; Lots of micro management; No trust in employees; Resentment towards a hybrid role Poor communication amongst team managers, Bad behaviours not discouraged from managers and team treated poorly and without respect or care, Lack of respect for team members and their personal circumstances / life styles.

1
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Risposta di ESP Utilities Group
7mo
Thank you for your honest feedback. We're sorry that your experience has fallen short of what we would hope for. Specifically in our Operations department we have a strong management team who is leading with care and understanding of their team needs and challenges. Recently we have introduced targeted Coaching which is supporting managers with their leadership style and we have seen great improvements since then. We will continue to find ways to develop our people and ensure strong leadership is in place. If you would like to discuss this further, please do reach out to HR@espug.com, Many thanks.
1,0
5 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Free parking - Good office space - Nice middle management team - Reasonable compensation package

Svantaggi

- Constantly shifting focus meaning a lack of direction - Selective applications of strategy with clients - Old school management style / ruling by fear and intimidation

1
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Risposta di ESP Utilities Group
4mo
Thank you for sharing your feedback. We appreciate your honesty and the time taken to highlight these concerns. We recognise that creating a positive and supportive working environment is essential for both employee wellbeing and organisational success. As such, we deliver regular training and coaching for managers and leaders to strengthen their management style. Additionally, we implemented wellbeing initiatives such as stress management sessions, employee assistance programmes, and quiet spaces for reflection to support employees psychological safety. We will continue to review our strategies and practices to ensure it continues to reflect a modern, inclusive culture. Thank you again for your input. Best regards, HR team (hr@espug.com)
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