Challenging work, great people, poor management - Recensione dipendente - Declined to Answer presso ETS

3,0
26 nov 2008
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It is interesting, detail-oriented work. Staff are extremely dedicated. It is the most ethical company for which I've ever worked. The company lives its mission statement to provide access to everyone, everywhere in the world. Management is extremely understanding and accommodating to staff when it comes to family leave\childcare\eldercare issues.

Svantaggi

They no longer provide employees with salary ranges or bands. Compensation is huge secret. The company has become extremely top heavy. Metrics are kept for everything to the cost of productivity and service. Many projects have more managers than workers. Many resources are allocated to Six Sigma projects that do not deliver results.

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5,0
11 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It was a good experience.

Svantaggi

Nothing of note that was negative.

1,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Support of immediate management and coworkers makes coming to work every day a pleasure.

Svantaggi

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

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