There is no process on how to hire or fire an employee, if your manager dislike you, he will get rid of you regardless of performance; the company has NO disciplinary process in place. There is very little training offered--if you get lucky they will send you to their headquarters in Los Angeles and get some training. There is no leadership from the top and they don't seem to care about delivering promotions fairly. Never believe the pre employment offer, the hiring manager fixes the numbers with a tempting offer, you only realize after you've taken the job that the commission, pay rate and work title was all a lie. The fleet management is a joke, leaving customers hanging at the time of the rental. The service department is disorganize and cheap, well qualified motorcycle techs stay away from this company. Do not take your bike for repairs here!