Management is horribly unorganized. Training is awful. Their systems are constantly changing so there is no good way to become efficient and then you get thrown under the bus when you aren't. There are about 5 different system's they work with that all do different things and they don't talk to each other. Nothing is streamlined. Makes a CA's job 10x more challenging, needlessly. And the CA is always wrong even if they are working with an FA that is known problem....maybe they need to be reflective on who the common denominator is instead of taking the easy way out and blaming the CA..
