Don't bother!!! - Recensione dipendente - Client Service Associate presso Edelman Financial Engines

1,0
18 nov 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They buy you lunch and send you free t-shirts.

Svantaggi

The management team is completely unsupportive. The rules are different for each person depending on whether or not they like you. They ask for feedback about your thoughts on your role and the company. However, if you actually give feedback you either get written up for it or it just gets ignored.

Esplora altre recensioni su Edelman Financial Engines

5,0
2 dic 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work from home office

Svantaggi

Changes in upper management occur

1
avatar
Risposta di Edelman Financial Engines
3w
Thank you for sharing your feedback. We’re glad to hear you value the flexibility of our remote work environment and have had a positive overall experience. We recognize that leadership changes can bring uncertainty, and we appreciate your perspective as we continue working to maintain stability and clear communication. Thank you for being part of the team and taking the time to share your review.
3,0
2 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pros Edelman provides strong exposure to retirement planning conversations and a fast-paced environment that builds customer service and communication skills quickly. The training and structure help you learn processes, systems, and compliance expectations. You get repetition with real client scenarios, and some teammates are genuinely supportive and knowledgeable.

Svantaggi

The job can feel like a constant sprint. Metrics and monitoring often outweigh judgment and quality, and performance management can feel punitive rather than developmental. Leadership quality varies widely; the experience can depend heavily on your direct manager. Turnover and burnout felt common in the teams I observed.

avatar
Risposta di Edelman Financial Engines
3w
Thank you for taking the time to share such detailed and balanced feedback. We’re glad to hear you found the training and early exposure to client conversations valuable, and that the structure helped build core skills. We also appreciate the candid perspective on workload, metrics, and leadership consistency. These are areas we continue to evaluate as we work to better balance performance expectations with sustainability, development, and a consistent management experience. Feedback like this is important in helping us strengthen how we support and coach our teams.
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