Frustrating ! - Recensione dipendente - Sales Manager presso Edenred

3,0
22 nov 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are some good people at Edenred UK. Products however are a little behind the times....

Svantaggi

Products are behind the times, have only just introduced a App for the employee benefit service, so years behind their main competitors. Have focussed for too long on childcare vouchers and have failed to invest and update their other platforms and services, and as a consequence present an outdated, inconsistent service solution for clients. Malware attack in 2019 showed how frail their business continuity planning was, which was further tested and showed to be flawed when covid hit. Really do not have a clear strategy or vision. Very difficult place to work and succeed as very siloed, and not particularly well supported from a the product development or finance teams. Could do better !

Esplora altre recensioni su Edenred

5,0
30 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A company with a special energy, a talent group of fighters in good spirit, great ambitions and greater people

Svantaggi

The pain after big growth, to much control and push back

1,0
7 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits. Laid back atmosphere. Fast paced. Great work life balance. You get to challenge yourself on a daily basis that allows you to feel a sense of accomplishment.

Svantaggi

Management Culture: The organization suffers from a lack of accountability at the upper management level. There is a frequent "finger-pointing" culture rather than a focus on collaborative problem-solving. Operational Disorganization: Internal workflows and processes are highly disorganized, leading to unnecessary friction in daily tasks. Communication Barriers: Significant language and communication barriers across global teams often stall progress on critical initiatives. Recruitment Transparency: The most disappointing aspect was the lack of honesty during the hiring process. The actual requirements and expectations of the role differed significantly from what was presented during interviews, particularly regarding flexibility and location. Technical Debt: The company struggles with significant operational inefficiencies and a lack of investment in modernizing its internal processes, which makes it difficult for high-level professionals to execute effectively.

1
avatar
Risposta di Edenred
3w
Thank you for sharing your detailed feedback and for recognizing some of the positive aspects of your experience. We are committed to building a transparent, well-aligned organization, so it’s concerning to hear where we may have fallen short—particularly around communication, infrastructure, and the candidate experience. We are committed to fostering an inclusive environment where employees feel heard and supported, including when raising concerns or requesting assistance, and we take this input seriously as we continue to improve consistency and accountability across the organization. If you’re open to providing additional context, we welcome you to reach out at humanresources@edenredusa.com—your perspective can help us drive meaningful improvement.
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