Vantaggi
Make good friends. Good Craic. Sometimes you can win TVs and alcohol Sometimes free pizza It's quite local so the commute is short
Svantaggi
The cons overly outweigh the pros! The owners of eishtec are just criminals! The way it works is EE will pay Eishtec based on our performance e.g. How many broadbands we've sold or how many tablets. So there is always a massive drive to sell these products or more like let's "bundle" an additional line onto a customers bill and hope they don't notice ! As by doing it "the eishtec way" we are quite good at conning customers into another £8 onto their bill. Now the best part is EE will pay Eishtec our bonuses, but Eishtec have now introduced silly metrics that each agent has to meet to even get a sniff of a bonus. An example of this is conversion, we HAVE to make an upgrade happen on 1 out of every 4 calls. Or we don't get bonus. So as a result each agent is still generating EE roughly £140k a month, so EE pay Eishtec out of that but Eishtec don't have to pay the bonus the agent has worked for. So essentially you are a slave, a pawn to a criminal. The sickening bit is you can see how much you are making EE / Eishtec and because you maybe got 18% conversion instead of 20% you are missing out on £800 plus bonus that goes straight into Brian, Heather and Colm's pocket! I believe an investigation needs to happen into "The Eishtec way" of how they are running this shambles of a business.