ETS Account Manager - Recensione dipendente - Account Manager presso Electronic Tenant Solutions

I worked at ETS for several years and it was a genuinely wonderful experience. Over time I saw the entire company get better and better at what we did and all while maintaining one of the most positive work environments I've ever been in. As a member of the development team I was well insulated from the sort of rash decision making and customer feedback that can make those roles more difficult. Our processes and procedures got better and better over time and expansion of QA team skyrocketed the quality of the code. We got support in pursuing other technologies or ideas outside of our normal development responsibilities. This time was great for personal and professional growth in tech stacks that we didn't use (yet or ever). Leadership was always practical, honest and understanding - even if they didn't always have the answer you wanted to hear. Coworkers were all around my favorite group of people I've worked with. There are a lot of long-term employees with the company (some since its founding) but it doesn't feel like nepotism or cronyism. These are enthusiastic and knowledgeable experts in their field. Some of the best people the company has lost are people who were there the longest.

Compensation didn't keep up with expectations/market (though starting compensation was certainly suitable). Organizational changes in recent years introduced new challenges Benefit quality deteriorated before I left. Have heard it may be getting better. Not a lot of room for advancement (at least in the development team). Senior is senior and there isn't room to grow beyond that. Not everyone wants to climb the ladder, though, so it may not be an issue (wasn't really for me).

Descent benefits and for the most part, good co-workers.

Low pay grades compared to similar positions U.S. average. Big Brother style management tracks all of the their employees moves during work hours and via an app that's installed on the laptop the company provides. Everything an employee does on their computer, anything said, strokes on keyboard, duration of time away from computer, etc. is recorded by the laptop software, which can be accessed 24/7 by company management. Employees can also be watched via the laptop's camera. Unqualified staff in high positions - staff employed with ETS since inception; most high level positions have been filled by long-time employees, where about half do not have the skills required for the position. At Will Employment practices.