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      Elevance Health

      Azienda coinvolta

      Recensioni su Elevance Health

      Employer Service Representative - Recensione dipendente - Employer Service Representative presso Elevance Health

      3,0
      6 nov 2015
      Employer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      I work on a great team, with very nice people. PTO accrual is great.

      Svantaggi

      You would think that employees of an insurance company would get better health insurance benefits. Pay is not comparable to the work done to satisfy our clients. This position is client facing with a lot of stress. Account management and executives may sell the insurance to clients, but ESR's are just as much a part of the team, and do not get reimbursed fairly for the stress of the job.

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      5,0
      15 mag 2026
      Data analytics
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Free Food, Nice Office view, Flexible hours, and Incredible people.

      Svantaggi

      Mid town traveling, nothing else

      2,0
      22 mag 2026
      Consumer service associate
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Good Benefits and insurance Groceries benefit School reimbursement Gym benefits Hospital indemnity Insurance Remote work convenience

      Svantaggi

      Pay rate never really goes up. Prefer to promote inexperience outsiders than from within. Low pay At the whim of Manager Favoritism Political Pretentious Metrics based of friendship with Management Hard to move up of you don’t suck up to a Manager or be political or be part of their click and group. QIP is also at the whim of the manager. Faulty metrics where you are blamed for FCR failures even when you fixed the issue on your first call and but because the member called in multiple times to other associates who didn’t help. Or do their job, they blame you for first call resolution when you never talked to the member till you resolved it. This is really messed up and it affects your QIP.

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