Will use you up and spit you out. - Recensione dipendente - On Site Service Consultant presso Ellucian

2,0
15 gen 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay and benefits if you are into the hosted solutions world. Good company to take a little knowledge and get some crash course experience. Don't expect any sort of training. Pay was good but several stop and starts on raises.

Svantaggi

Hard to say as so many. I worked for the company for 15 years as a on-site IT consultant. When the company "history" started as Collegis it was a great environment. Lots of sharing of info from corporate, lots of communication and several onsite visits from the regional manager and corporate tier two support. I went to some sort of training at least once a year. The Sungard buyout brought all the support and cohesiveness across the distance to a complete halt. Now they owned several higher education applications and Collegis was software agnostic onsite support called "Managed services, not a good fit. But in the field the onsite consultants more than 75 % of the personnel and only %50 of the profits kinds of got forgot about. The distance actually reduced the number of visits and buffered us from the twist and turns of corporate, so much so that we stopped attending the "all-hands" conference calls they just wanted to tout the greatness of Banner and Banner online. The client site I worked at is not Banner. Sungard to Ellucian now it is my speculation that SunGuard found a way to offload "managed services" to Datatel (now Ellucian) again the miles and now merging of two software companies wasn't bad enough the managed services is now relatively reduced to nothing. I did not receive any formal tech training for YEARS. When I finally had the opportunity to stay with my site after the end of the contract I jumped at the opportunity and have now recieved more training and opportunities than all 15 years with Collegis, Sungard, DataTel, Ellucian.

Esplora altre recensioni su Ellucian

5,0
11 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work-life balance is amazing, great team to work with. Lots of opportunities to advance and learn new things

Svantaggi

None. I've had an amazing experience working for Ellucian!

1,0
14 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Ellucian had some genuinely brilliant people. I mean real talent. Smart engineers, sharp support people who could look at a broken system and somehow see both the problem and the political disaster hiding behind it. A lot of people there cared deeply about higher ed. They understood that colleges and universities are not just “customers.” They are institutions trying to keep students moving, faculty supported, and operations alive with systems that often looked held together by duct tape, PLSQL scripts, and institutional trauma.

Svantaggi

Then there was the C-suite. Every company has executives. That’s normal. But this group often felt less like corporate stewards and more like LinkedIn influencers who accidentally wandered into an ERP company. They seemed distant. Aloof. Not deeply engaged with the actual work, the clients, or the people carrying the weight. There was a lot of executive polish, a lot of corporate language, a lot of “vision,” but not always the kind of grounded leadership that makes employees say, “I trust these people with the future of the company.” At times, it felt like the people closest to the customers understood the business better than the people paid the most to lead it.

4
Vedi recensioni per: Utile|Valutazione|Data|Tutto