Vantaggi
Health Benefits are good. Co-workers are all pretty great and some of the smartest people, I've ever had the pleasure to work with. The new Kennesaw office is really nice compared to the old Atlanta office. I gave career opportunities 2 stars because you can probably find a decent job after you've lived through this.
Svantaggi
If you're over the age of 25 years old, RUN. If you're looking to make anymore than 60k per year, no matter your career level, RUN FASTER. If you want to work for a customer who provides excellent support to their customers, RUN. If you like hearing (100% valid) complaints all day and night from your unsatisfied customers due to operations inability to perform, this is the place for you! Where to start? Prior to working at Endeavor, I only had retail experience. I read some reviews but figured they were all disgruntled ex employees. I was an idiot. If you're a PM, don't come into Endeavor thinking you're going to have support from a project team. You're going to be handling multimillion dollar projects and dealing with every stakeholder; no matter how minor, on your own. You're going to be held accountable for the actions of departments that you have no control of. If you care about your customers, you're going to be working and stressed 24/7. At the time I left, the highest paid Project Manager was ~56k per year. This is drastically lower than the national average. I was at the Director level but when another PM left, I was basically demoted back to project manager. I was a at the 'director level' and made under 60k. But my dissatisfaction is not all about the money. Every project at Endeavor is set up to fail due to lack of support; mostly from operations. I was on call 24/7 handling things like billing, scheduling, complaints, and talking to technicians. Endeavor has employees that are supposed to handle the majority of these; but everyone is spread so thin, it ultimately falls into the lap of the PM. All these calls are supposed to be handled by operations but there is zero support. Operations is hostile and unreceptive to change. Key members of Operations come to meetings and play on their phones the whole time. The company schedules meeting after meeting to discuss 'how to get this project back on track.' Advice to management - If you hired the staff to support the projects you onboard, you'd have less of these meetings. These meetings basically turn into finger pointing sessions with all action items being assigned to the PM, even if it's clearly in the realm of another department. If you've got a pulse, you can pretty much be an Endeavor technician. Out of the 3,000+ techs (they don't actually have that many techs, that's just what they tell their customers) there are some that provide real quality installations. The other 2,900 Endeavor techs show up late, don't care about your customers, and you're lucky if the complete the scope of work. Senior management is easily accessible but I would trust them as far as I could throw them. I've personally sat in on meetings where they knowingly over-promised. Guess who get's stuck answering for those promises? CEO & VPs are all nice guys but I'm not sure they really know what's going on in their departments. I worked almost every position at Endeavor before leaving. I started out in provisioning, then moved to delivery, then managed delivery, was made a PM, Director, PM again... I even did some logistics. If they're really that cheap and don't hire additional hands to help, where is the money going? Provisioners (~30 reps) make around $36k base. Delivery reps (~30 reps) make around $40k. Project Managers (~10 reps) make under $55k. Solutions Design Engineers (~6 reps) make under $60k. Recruiters (~6 reps) make under $60k. Sales reps do pretty well. Like most organizations they disappear as soon as the ink hits paper. But the real winners are senior managers and department heads. Endeavor isn't going out of business anytime soon. They'll continue to take on projects that they can't support. It'll fall onto PMO to deal with angry customers. Endeavor over-promises and under-delivers. They do this for EVERY project because they are too cheap to provide the staffing needed. If you do find yourself applying with Endeavor, make sure it's in the recruiting department or sales. Neither have real metrics they're measured on. The stress levels at every other position are practically unbearable. TL/DR: Endeavor is an excellent place to work if you're fresh out of college and need some relevant work experience for your resume. They have great health benefits. Endeavor is a horrible place to work if you want any sort of personal life or compensation. IF YOU HAVE ANY OTHER OPTIONS, TAKE THEM!!!