Vantaggi
The only pro about this job is that you work with amazing people who will become some of your best friends and you're able to all relate on how much you hate it.
Svantaggi
I don't even know where to start. Before you say to yourself , "well all the reviews are not bad about England" , well that's because upper management and marketing write fake reviews to boost their score. First of all this job is not a sales job at all, it is a call center. You are not selling anything but bombarding customers all day begging for freight and dealing with carriers who can't even speak English. Your goals are completely unrealistic and you're on the verge of being fired constantly. You will be micromanaged constantly by upper management about your call count and even if you have a great week they will find something to complain about. What I mean by this is , if you have a week where you're above goal they will ask for you to get "more volume." You don't get compensated at all for hard work so what's the point of even trying at this job? You have to hit 150% of goal to receive 7.5% commission pay for that week and average 150% margin for the month to get paid out at 7.5%! Completely unrealistic unless you get handed a big book of business which will happen if you meet the certain credentials...Benefits are expensive and awful .. Every Tuesday you have two meetings just so that you can hear how much money the company brought in and you clap for about 20 mins at each one... no one cares because we don't see any of that money anyways! Ok, ok you get it, avoid this place at all cost.