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Entourage Events Group

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Profit first, customers last - Recensione dipendente - Wedding Coordinator presso Entourage Events Group

1,0
28 gen 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hardworking employees and great relationships built while working here.

Svantaggi

The entire company is mismanaged. From basic scheduling to accounting, nothing seems to be running smoothly. A few hours before an event, the rooms may not be close to set-up because the schedule was not sent out and there are no waitstaff scheduled to work. Vendors are waiting months to receive payments and, even worse, employees are not receiving paychecks on-time either. Servers and wedding coordinators are underpaid and overworked. Most servers are temps because the turnover is so high. In two years, over 10 wedding coordinators/assistants have either been let go or quit. Overall, customer service is poor because of the turnover in the wedding department. The owner doesn't care about this though, as long as weddings are being booked and deposits are coming in.

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5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Receive useful guidance from supervisors during event planning - Work alongside experienced event professionals with different strengths - Gain confidence handling unexpected situations during events - Build stronger organizational and coordination skills - Better understanding of event logistics and coordination - Learn how to make decisions under pressure

Svantaggi

Workloads can increase quickly when several events are scheduled and additional help is not available.

1,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some of the servers I worked alongside actually weren't terrible.

Svantaggi

Every idea about how to run things better gets this polite smile and 'we've always done it that way' and then absolutely nothing changes, which honestly gets exhausting. The management acts interested in what you think but you can tell nobody actually cares because they're too settled in how things are, too comfortable with the mess, and they'd rather protect the status quo than fix anything. There's this weird invisible hierarchy where people who've been there forever get better treatment — better shifts, more trust, actual acknowledgment — and everyone new just figures it out eventually or leaves. I tried raising operational stuff that would've made the actual work easier and got smiled at and nodded at and watched nothing happen, zero follow-up. They say 'we're like a family' but families actually talk to each other and try to solve problems together, not just tolerate dysfunction while the same people stay comfortable.

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