Not worth it - Recensione dipendente - BSA presso Epsilon

2,0
17 giu 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

the pay is decent, many of the people are smart and hardworking.

Svantaggi

Everyone is overextended, many don't carry their weight. Sales way overcommits to clients and then support has to find out how to deliver when it's often impossible. A lot (a ton) of production issues (client connectivity, firewall issues, email issues) cause SLA misses and angry clients and cause a lot of stress. Off hours workload (on-call and otherwise) is misrepresented, there are 2am meetings on weekends that you have to go to if you're lucky. Management is too busy to care about their reports.

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Risposta di Epsilon
1y
Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

Esplora altre recensioni su Epsilon

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hands on experience on big projects/stretch assignments

Svantaggi

Gaps in leadership & lack of growth

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Risposta di Epsilon
4d
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
1,0
26 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are no "Pros". Company is getting driven into the ground, quickly. Unlimited FTO - sure nice if you EVER get to take time off

Svantaggi

Employees have been strung along last year (2025), told there would be Merit Increases -- should have been in March 2025 (didn't happen); then we're told it would be in July 2025 (didn't happen); then we're told would have a meeting in Sept 2025; there was a All Hands call and we we're told ONLY Top Performers would get a BONUS, and no one else. Then, in Jan 2026, there was money Allocated for FULL Merit Increases for April 2026. NO Senior Mgnt Communication. It's the end of March 2026 and we are told from our Managers (NOT Senior Mgnt) that there would NOT be any Merit Increases, supposedly "tabled" until July 2026. Time will tell.

7
avatar
Risposta di Epsilon
2mo
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
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