Great Company to work for - Recensione dipendente - Business Service Representative--Senior presso Equifax

5,0
14 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Equifax is an outstanding employer. Beyond the robust employee benefits, the comprehensive training, knowledge, and experience gained significantly enhances our ability to effectively manage customer calls and emails while also providing valuable skills applicable to our personal lives.

Svantaggi

While the knowledge and experience gained at Equifax are invaluable, there is an opportunity to significantly improve the onboarding experience for new hires. I recommend restructuring the employee training program to be more organized and modular so that New employees will feel better equipped and more self-sufficient when they transition to taking live customer calls and handling emails.

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5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company and centrally located

Svantaggi

No clear growth opportunities available

2,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

My direct manager. Comp plan if you’re lucky enough to find several whale clients, and if you’re lucky, the commission is approved.

Svantaggi

There are a lot. First, office politics. Equifax expects employees to be very corporate and robotic. Metrics metrics metrics. 100% focused on revenue, not customers. Metrics, metrics, metrics. PIP overuse. Even when you’re 150% to yearly plan 6mo in, they expect 300%. Make sure to keep receipts. Senior management will find the most ridiculous ways to push reps out, continently right before a huge payout of a very delayed commission plan. (Sell something in Jan 2025, you will only get a fraction of commission until June 26). That’s if the exception committee approves payout (which never happens). If you sell a big deal, don’t expect to get paid 100% of what the plan says.

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