In the midst of growing pains for a company experiencing great growth and excessive corporate greed - Recensione dipendente - Leasing Consultant presso Equity Residential

2,0
15 gen 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits, time off. Financial backing to complete projects, have acceptable appearance of locations and maintenance of sites in customer service industry where impressions are important.

Svantaggi

There is a lack of understanding of what happens at the apartment property sites. The last year has seen elimination of titles trying to copy similar companies, without understanding each employee's function. Job descriptions or duties did not change, but bonuses and pay were cut. Lack of understanding of PM role (salaried), which causes the company to leak money in the millions. Average salaried employee works 30 hours per week, sometimes less, while most of corporate America usually relies on salaried employees to pick up the slack. With over 10% unemployment in our culture, good replacements cannot be attracted or hired for most positions, as the replacement will be actually running the site at a very modest pay. Best practices are not followed (or passed along).

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5,0
28 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great benefits and pay along with culture

Svantaggi

don't have any at the moment

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Risposta di Equity Residential
4w
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
1,0
19 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The communities are physically nice

Svantaggi

The biggest problem is the current tour policy is sheer insanity. On-site staff are already burning out by headcount being reduced whenever possible, and on top of it, they have made tours unlimited (5 tours can be booked at once, and this can happen every 30 minutes, even for 1 person working). Leasing agents and on-site staff are going to leave, burn out, continue calling out causing further short staffing. PLEASE do something about this policy before our office staff disintegrates, it is truly awful.

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Risposta di Equity Residential
1w
Thank you for taking the time to share your feedback and for your continued contributions to Equity Residential. We appreciate your recognition of our communities and the care that onsite teams put into creating positive experiences for residents every day. We're sorry to hear about your concerns regarding tour scheduling, staffing levels, workload, and the impact these changes may be having on employees and residents. We understand that onsite teams play a critical role in our success, and feedback about operational processes, resource allocation, and employee experience is important. We appreciate you sharing your perspective and specific concerns. Input from our onsite teams helps inform ongoing conversations about how we support employees while continuing to meet the needs of our residents and communities. We also encourage you to continue sharing your feedback with your HR Business Partner, leadership team, or through our confidential Call to Action Hotline (800-231-5699 or CallToActionHotline.com) so concerns can be reviewed through the appropriate channels. Thank you again for your honesty and feedback. We value the work our onsite teams do each day and appreciate you taking the time to share your experience.
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